Training in everything from how to answer a phone correctly to taking a good photo the DisTIL team are becoming every bit the well rounded professional. Sounds like it should be straight forward right? Well, bring in the importance of 'being the face of an organisation' and add to that a little 'first impressions last' and suddenly the pressure begins to build.
I suggest that, if nothing else, they hold onto Andy McCulloch's top tip: "Smile and wave boys. Smile and wave."